Please feel free to email us if you have any other questions which are not mentioned in our FAQ and we will happy to answer them. What form of payments do you accept? Payment Options Accepted by our Authorized Reseller Regnow.com We want your experience to be as easy as it can. We offer a range of payment options, below is a brief description of each option and the process to follow your order through to completion. Note: For Visa and Mastercard the currency you select will be what you are charged in. All other payment types will be charged in USD regardless of currency selected. * Credit Card: On the next page after you hit "Continue" at the bottom of this page you will be asked for your credit card information. We currently accept Visa, Mastercard, American Express (USD only), Discover (USD only), Visa Check Card, Eurocard and MasterMoney. All orders are processed in real time and upon completion an email will be sent to you as confirmation of your purchase. This option is recommended for the fastest delivery of your order. For all other options you will not receive your order until we have received payment. * Bank/Wire Transfer: The next page will be a summary of your order details - product, pricing, fees and applicable taxes. Depending on your location, once you click "Place Your Order" you will either be provided with payment instructions on your monitor or you will be advised that an invoice will be postal mailed to you. European customers who receive an invoice by postal mail may use the invoice to pay by bank/wire transfer or GIRO. Please note : Depending on your location, this option will either provide you with payment instructions on your monitor or an invoice will be sent to you via post in the next 5-6 business days. Upon receipt of funds an email will be sent to you as confirmation of your purchase. * Check/Money Order: The next page will be a summary of your order details - product, pricing, fees and applicable taxes. Once you click "Place Your Order" payment instructions will be presented to you on your monitor. Please note : With this option you will need to send a check or money order to the address listed on the final page. Your registration will not be complete until funds have been received. * Open Invoice (European): The next page will be a summary of your order details- product, pricing, fees and applicable taxes. Once you click "Place Your Order" payment instructions will be presented to you on your monitor. Please note : With this option a statement will be sent to you via post in the next 5-6 business days. Simply fill out the Giro information and mail it to your bank. Upon receipt of funds an email will be sent to you with your registration information. * Invoice: The next page will be a summary of your order details- product, pricing, fees and applicable taxes. Once you click "Place Your Order" payment instructions will be presented to you on your monitor. Please note : After you submit your order a printable invoice will be displayed in your web browser. After printing the invoice, you will then use it to remit payment to the address given on the invoice. * PayPal: The next page will be a summary of your order details- product, pricing, fees and applicable taxes. Once you click "Place Your Order" you will be provided with information for making your payment using PayPal. By clicking on the "Buy Now" button on that page, you will be directed to the PayPal website to make your payment. Please note : You do not need to have a PayPal account to make use of this option. PayPal will also allow you to pay using a credit card. Payment must be submitted within 24 hours, or your order will be cancelled. We do not keep any card information in our website since We do understand how to protect our customer from phising or misuse of personal details. All our payments are handle by our Reseller Regnow.com. Its a Digital River Company used in many websites. What is the system requirements for your software to run? The software will run on Win98,Me,2000,XP,NT, Windows Vista and Windows 7 The Software will not run properly on Windows 2000 Professional Can your software run on Apple Mac PC? No, only windows operating systems Does the Demo version of the software do all the fuctions that the Full version perform? No, the demo version will provide you with all screens that you will use in the full version however it will have limitations and some functions will not work. But let this put you off from trying it out as it will give you a good idea on what to expect before purchasing the Full version and it's also a good way of learning about the software features. Could you send me information about your products? The website has all the information you need about all products. You can find demo versions, presentations and latest prices. Please visit http://www.webbusterz.com or http://www.webbusterz.net and click on the link for "products" for more information and if you have any question please email us. To find out our email please go to Contact us. Do you have a manual for your software? No, the software is simple to use as long as you input all required information however there is a basic help file provided with the software that you should be able to access by using the "Help" button or question mark icon "?" What is a user database? The user database is there for your convenience, you can add your own list of liquids for simulation. The database will allow you to load the physical properties to either sides |